Owners
Hotel-style service
The care of a hotel, the comfort of your home.
Giving travellers a good experience starts with a property that is perfectly prepared and warmly welcomed.
Dakhla Concierge supports owners in coordinating the hotel-style services of their property: housekeeping, household linen, bedroom preparation, welcoming travellers and following up the quality of each intervention.
We look after the details that make the difference, so travellers enjoy a clean, comfortable and welcoming environment throughout their stay.
All photos on this site are illustrative, AI-generated visuals, pending our own photographs.
An impeccable property for every arrival
Cleanliness is one of the essential parts of the traveller experience. We coordinate the housekeeping needed so each property is prepared in the best conditions before a new arrival.
- Full clean before travellers arrive.
- Cleaning of the bedrooms and living areas.
- Care of the kitchens and bathrooms.
- Cleaning of surfaces and amenities.
- A check of the overall cleanliness.
- Getting the spaces ready for the next arrivals.
- Coordinating the work between two stays.
Comfort down to the smallest detail
Linen and the quality of the bedding are part of a stay’s comfort. We can organise the services needed so your travellers find a welcoming, pleasant space.
- Setting up the bed linen.
- Preparing the bath towels.
- Organising the changing of linen.
- Coordinating the washing and care of linen.
- Preparing the bedrooms before arrivals.
- Checking how the beds and sleeping areas are presented.
Supplies, renewals and how linen is managed are defined according to the service chosen.
A welcome worthy of your property
The first moments of a stay matter. We pay close attention to how travellers are welcomed and to the quality of the information they receive.
- Welcoming travellers as agreed.
- Handing over the keys and showing the property.
- Explaining how the amenities work.
- Sharing practical information.
- Going over the house rules and instructions.
- Support at arrival and departure, according to the service chosen.
Welcome is arranged according to the hours and terms set with you: we do not advertise permanent availability.
An experience built around the details
Beyond the essential services, certain details make a stay more pleasant. We can look with you at the extra touches and complementary services that suit your property and your clientele.
- Careful preparation of the welcome areas.
- Providing practical information about Dakhla.
- Presentation of the property’s amenities and services.
- Organising small welcome touches.
- Coordinating additional services on request.
Welcome touches, courtesy products and supplies are only offered once their availability for your property has been confirmed.
Constant attention to quality
We place particular importance on the care taken in every intervention. The aim is to keep a standard of presentation and comfort that matches travellers’ expectations and the positioning of your property.
- Checking how the property has been prepared after each service.
- Visual check of the key spaces and amenities.
- Reporting anomalies or damage found.
- Following up any extra cleaning needed.
- Coordinating the necessary corrections with the providers.
- Informing the owner if a serious issue arises.
We coordinate these services with local providers: we claim no official hotel label, classification or certification.
Hotel-style service, à la carte
Every property has its own characteristics and every owner their own expectations. You can select the services you need, according to the level of service you wish to offer your travellers.
Housekeeping
Preparing and cleaning the property before and after stays, as agreed.
Household linen
Organising bed linen, towels and their renewal.
Bedroom preparation
Setting up the sleeping areas and checking how they look.
Guest welcome
Welcoming, handing over the keys and presenting the property.
Routine maintenance
Coordinating maintenance needs and reporting any anomalies.
Additional services
Reviewing special requests and coordinating further services where available.
Services are selected according to your needs and confirmed in a personalised quote.
How do you set up your hotel-style service?
A word about your needs
You tell us about your property, your clientele and the level of service you wish to offer.
Visit & assessment
We look around your property to identify the services needed, the amenities and the practical constraints.
Organising the services
We agree on the interventions, how often they happen, how they are coordinated and the terms of our collaboration.
Setting up & follow-up
We coordinate the selected services and follow each intervention as agreed.
Your questions about our hotel-style service
Discover how we contribute to your guests’ comfort and the quality of their welcome.
Offer guests an experience worthy of your property.
Request a quoteGive your travellers an experience worthy of your property.
If you own a property in Dakhla and would like to improve the comfort, welcome and quality of service in your home, let’s talk about your needs and build a hotel-style service suited to your property.
Dakhla Concierge